This policy applies to your use of the Service as an Owner. For the purposes of this guide, a ‘Vehicle’ means any vehicle you make available to Renters through the Service.
By listing your Vehicle with us, you agree to the following terms:
Maintenance, Safety, and Inspections
You are responsible for obtaining regularly scheduled maintenance for your Vehicle in accordance with all government and manufacturer recommendations (“Maintenance”). The Service may make certain assumptions about your Maintenance requirements based on information you provide about your Vehicle. Upon request by Cosmic, you are responsible for providing proof of Maintenance to Cosmic, in the form of acceptable documentation signed by your Vehicle’s repair shop or a Cosmic approved vendor, or, if available, a proof of maintenance feature on the Service. Should you fail to do this, Cosmic may suspend the Vehicle from the Service until acceptable proof of Maintenance is received.
You are responsible for maintaining your Vehicle in a way that is safely operable by any Renter. You may not place in your Vehicle any modifications, devices, equipment, or other items that may interfere with the safe operation of the vehicle.
Ideally, you should check the condition of your vehicle and the available battery level. At a minimum, check on your vehicle every 7 days and promptly report any issues with the Vehicle. All damage or insurance claims must be filed no later than 7 days after the end of the Rental in which they occurred for insurance coverage to apply.
Ownership and Registration
You understand and agree that you have the legal authority to list your vehicle on Cosmic; and, if requested, you agree to provide documentation of legal title and ownership of your Vehicle and to keep a valid copy of your Vehicle’s registration at all times while listed on Cosmic.
You agree to keep, at all times, any proof of insurance mandated by Cosmic. In the event of an accident, Cosmic may also choose to require you to access insurance policy information electronically and email a copy of this information to the other parties involved.
For owners listing their vehicles in the state of New York, please see the section titled New York State Insurance Information in our Insurance Summary.
Proper Vehicle and Rental Procedures
When your Vehicle is available to rent, you and the last renter are responsible for parking the Vehicle in a legal and accessible format with a valid parking permit if required, if the Vehicle is street parked and/or adhere to local laws and regulation. You are solely responsible for all parking tickets, citations, violations, and resulting fees and obligations that are incurred from your Vehicle being improperly parked while outside a Rental period.
You are responsible for making sure that your Vehicle is regularly cleaned and that your Vehicle is clean at the start of each Rental period. The Renter is instructed to return your Vehicle in better condition than they picked it up and may be charged fees for returning your Vehicle unclean or unusable.
Citations and Tickets
You are responsible for all citations that are issued to a Vehicle outside of a Rental and any resulting towing and storage charges. If your Vehicle is street parked, you are responsible only after 24 hours past the end of the last Rental on your Vehicle, or once you have moved your vehicle for personal use. Renters are responsible for paying any and all traffic tickets or other infractions that occur during a Rental—and for 24 hours afterwards, if the Vehicle is street parked. We recommend that Renters contact you directly to resolve payment for a citation.
You should ensure that your Vehicle is clear of personal belongings before each trip.
You agree to all Standard Fees, Accompanying Fees, Pass-through Charges, including Cosmic Platform, White label, API, Sensors, Hardware and additional service charges, as well as other fees and charges outlined in our Fee and Commission Schedule.
You agree to keep a valid payment card on file at all times to process any authorized charges under our Terms of Service.
You are responsible for managing the transportation and charging of vehicles at all times. It is at your sole discretion to calculate your costs as an independent operator on the Cosmic system.
Canceling a Rental during the specified time your Vehicle is available may result in fees charged as outlined in our Fee and Commission Schedule. You agree and understand that any fees charged are to cover the costs of rebooking the affected Renter.
You agree to keep an up-to-date phone number and email on your account in case we or a Renter needs to contact you for reasons relating to your Vehicle. Cosmic may need additional assistance with technical support in field.
You are solely responsible for all traffic violations, tolls, towing charges, damage, and other fines, obligations, and losses incurred in relation to the Vehicle (i) other than those resulting from a Rental, or (ii) arising from your breach of the Terms of Service Agreement, including, without limitation, this Owner Policy.
Claims for Loss or Damage
Filing a Claim
If your Vehicle is damaged during a Rental, it is the responsibility of the Renter to gather relevant information and submit an insurance claim. If you discover unreported damage, you agree to file a claim online no later than 7 days after the end of the Rental in which the damage occurred for Cosmic insurance coverage to apply. In filing a claim, you agree to abide by the same insurance claims process stated in our Renter Policy. You understand and agree to detail the full nature of the claim and allow time for damage or loss assessment, dispute arbitration, or remediation at Cosmic’s sole discretion.
Wear and Tear Policy
You understand and agree that all vehicles experience normal wear and tear over time. It arises naturally as a result of normal use, contributing to the overall condition of the vehicle. You further understand and agree that Cosmic does not insure for normal wear and tear, and we limit our liability following our Wear and Tear Policy.
You understand and agree that, in assessing any damage or loss, we will utilize the services of a professional vendor approved by Cosmic at our sole discretion or an approved vendor selected by the insurance provider representing the liable party.