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Owner Policy

This policy applies to your use of the Service as an Owner. For the purposes of this guide, a ‘Vehicle’ means any vehicle you make available to Renters through the Service.

By listing your Vehicle with us, you agree to the following terms:

Maintenance, Safety, and Inspections

Regular Maintenance

You are responsible for obtaining regularly scheduled maintenance for your Vehicle in accordance with all government and manufacturer recommendations (“Maintenance”). The Service may make certain assumptions about your Maintenance requirements based on information you provide about your Vehicle. Upon request by Cosmic, you are responsible for providing proof of Maintenance to Cosmic, in the form of acceptable documentation signed by your Vehicle’s repair shop or a Cosmic approved vendor, or, if available, a proof of maintenance feature on the Service. Should you fail to do this, Cosmic may suspend the Vehicle from the Service until acceptable proof of Maintenance is received.

Safely Operable

You are responsible for maintaining your Vehicle in a way that is safely operable by any Renter. You may not place in your Vehicle any modifications, devices, equipment, or other items that may interfere with the safe operation of the vehicle.

Regular Inspections

Ideally, you should check the condition of your vehicle and the available battery level. At a minimum, check on your vehicle every 7 days and promptly report any issues with the Vehicle. All damage or insurance claims must be filed no later than 7 days after the end of the Rental in which they occurred for insurance coverage to apply.

Ownership and Registration

You understand and agree that you have the legal authority to list your vehicle on Cosmic; and, if requested, you agree to provide documentation of legal title and ownership of your Vehicle and to keep a valid copy of your Vehicle’s registration at all times while listed on Cosmic.

Insurance Policy

You agree to keep, at all times, any proof of insurance mandated by Cosmic. In the event of an accident, Cosmic may also choose to require you to access insurance policy information electronically and email a copy of this information to the other parties involved.

For owners listing their vehicles in the state of New York, please see the section titled New York State Insurance Information in our Insurance Summary.

Proper Vehicle and Rental Procedures

Parking

When your Vehicle is available to rent, you and the last renter are responsible for parking the Vehicle in a legal and accessible format with a valid parking permit if required, if the Vehicle is street parked and/or adhere to local laws and regulation. You are solely responsible for all parking tickets, citations, violations, and resulting fees and obligations that are incurred from your Vehicle being improperly parked while outside a Rental period.

Cleanliness

You are responsible for making sure that your Vehicle is regularly cleaned and that your Vehicle is clean at the start of each Rental period. The Renter is instructed to return your Vehicle in better condition than they picked it up and may be charged fees for returning your Vehicle unclean or unusable.

Citations and Tickets

You are responsible for all citations that are issued to a Vehicle outside of a Rental and any resulting towing and storage charges. If your Vehicle is street parked, you are responsible only after 24 hours past the end of the last Rental on your Vehicle, or once you have moved your vehicle for personal use. Renters are responsible for paying any and all traffic tickets or other infractions that occur during a Rental—and for 24 hours afterwards, if the Vehicle is street parked. We recommend that Renters contact you directly to resolve payment for a citation.

Commission Charge

For every Rental of your Vehicle, you will be charged commission fees outlined in our Fee and Commission Schedule and payment for Rentals will be sent to you as outlined in our Terms of Service.

Personal Belongings

You should ensure that your Vehicle is clear of personal belongings before each trip.

Other Fees

You agree to all Standard Fees, Accompanying Fees, Pass-through Charges, including Cosmic Platform, White label, API, Sensors, Hardware and additional service charges, as well as other fees and charges outlined in our Fee and Commission Schedule.

Payment Card

You agree to keep a valid payment card on file at all times to process any authorized charges under our Terms of Service.

Logistics

You are responsible for managing the transportation and charging of vehicles at all times. It is at your sole discretion to calculate your costs as an independent operator on the Cosmic system.

Cancellation

Canceling a Rental during the specified time your Vehicle is available may result in fees charged as outlined in our Fee and Commission Schedule. You agree and understand that any fees charged are to cover the costs of rebooking the affected Renter.

Contact Info

You agree to keep an up-to-date phone number and email on your account in case we or a Renter needs to contact you for reasons relating to your Vehicle. Cosmic may need additional assistance with technical support in field.

Owner Responsibilities

You are solely responsible for all traffic violations, tolls, towing charges, damage, and other fines, obligations, and losses incurred in relation to the Vehicle (i) other than those resulting from a Rental, or (ii) arising from your breach of the Terms of Service Agreement, including, without limitation, this Owner Policy.

Claims for Loss or Damage

Insurance Coverage

Your Vehicle is covered by Cosmic’s limited insurance policy solely during a valid Rental period. The terms of coverage are outlined in our Insurance Summary, excluding normal wear and tear.

Filing a Claim

If your Vehicle is damaged during a Rental, it is the responsibility of the Renter to gather relevant information and submit an insurance claim. If you discover unreported damage, you agree to file a claim online no later than 7 days after the end of the Rental in which the damage occurred for Cosmic insurance coverage to apply. In filing a claim, you agree to abide by the same insurance claims process stated in our Renter Policy. You understand and agree to detail the full nature of the claim and allow time for damage or loss assessment, dispute arbitration, or remediation at Cosmic’s sole discretion.

Wear and Tear Policy

You understand and agree that all vehicles experience normal wear and tear over time. It arises naturally as a result of normal use, contributing to the overall condition of the vehicle. You further understand and agree that Cosmic does not insure for normal wear and tear, and we limit our liability following our Wear and Tear Policy. 

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Repair Estimates

You understand and agree that, in assessing any damage or loss, we will utilize the services of a professional vendor approved by Cosmic at our sole discretion or an approved vendor selected by the insurance provider representing the liable party.

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One Last Step!

Please read and sign the Mutual Non Disclosure Agreement below. At Cosmic we take privacy very seriously and want to make sure we can freely share information with you.

This Agreement is made and entered into as of the last date signed below (the “Effective Date”) by and between Cosmic GO, LLC, a US corporation having its principal place of business in Delaware ("Company") and the party listed below(the "Second Party"). WHEREAS Company and the Second Party (the “Parties”) have an interest in participating in discussions wherein either Party might share information with the other that the disclosing Party considers to be proprietary and confidential to itself (“Confidential Information”); and WHEREAS the Parties agree that Confidential Information of a Party might include, but not be limited to that Party’s: (1) business plans, methods, and practices; (2) personnel, customers, and suppliers; (3) inventions, processes, methods, products, patent applications, and other proprietary rights; or (4) specifications, drawings, sketches, models, samples, tools, computer programs, technical information, or other related information; NOW, THEREFORE, the Parties agree as follows: 1. Either Party may disclose Confidential Information to the other Party in confidence provided that the disclosing Party identifies such information as proprietary and confidential either by marking it, in the case of written materials, or, in the case of information that is disclosed orally or written materials that are not marked, by notifying the other Party of the proprietary and confidential nature of the information, such notification to be done orally, by e-mail or written correspondence, or via other means of communication as might be appropriate. 2. When informed of the proprietary and confidential nature of Confidential Information that has been disclosed by the other Party, the receiving Party (“Recipient”) shall, for a period of three (3) years from the date of disclosure, refrain from disclosing such Confidential Information to any contractor or other third party without prior, written approval from the disclosing Party and shall protect such Confidential Information from inadvertent disclosure to a third party using the same care and diligence that the Recipient uses to protect its own proprietary and confidential information, but in no case less than reasonable care. The Recipient shall ensure that each of its employees, officers, directors, or agents who has access to Confidential Information disclosed under this Agreement is informed of its proprietary and confidential nature and is required to abide by the terms of this Agreement. The Recipient of Confidential Information disclosed under this Agreement shall promptly notify the disclosing Party of any disclosure of such Confidential Information in violation of this Agreement or of any subpoena or other legal process requiring production or disclosure of said Confidential Information. 3. All Confidential Information disclosed under this Agreement shall be and remain the property of the disclosing Party and nothing contained in this Agreement shall be construed as granting or conferring any rights to such Confidential Information on the other Party. The Recipient shall honor any request from the disclosing Party to promptly return or destroy all copies of Confidential Information disclosed under this Agreement and all notes related to such Confidential Information. The Parties agree that the disclosing Party will suffer irreparable injury if its Confidential Information is made public, released to a third party, or otherwise disclosed in breach of this Agreement and that the disclosing Party shall be entitled to obtain injunctive relief against a threatened breach or continuation of any such breach and, in the event of such breach, an award of actual and exemplary damages from any court of competent jurisdiction. 4. The terms of this Agreement shall not be construed to limit either Party’s right to develop independently or acquire products without use of the other Party’s Confidential Information. The disclosing party acknowledges that the Recipient may currently or in the future be developing information internally, or receiving information from other parties, that is similar to the Confidential Information. Nothing in this CONFIDENTIAL Non-Disclosure Agreement Agreement will prohibit the Recipient from developing or having developed for it products, concepts, systems or techniques that are similar to or compete with the products, concepts, systems or techniques contemplated by or embodied in the Confidential Information provided that the Recipient does not violate any of its obligations under this Agreement in connection with such development. 5. Notwithstanding the above, the Parties agree that information shall not be deemed Confidential Information and the Recipient shall have no obligation to hold in confidence such information, where such information: (a) Is already known to the Recipient, having been disclosed to the Recipient by a third party without such third party having an obligation of confidentiality to the disclosing Party; or (b) Is or becomes publicly known through no wrongful act of the Recipient, its employees, officers, directors, or agents; or (c) Is independently developed by the Recipient without reference to any Confidential Information disclosed hereunder; or (d) Is approved for release (and only to the extent so approved) by the disclosing Party; or (e) Is disclosed pursuant to the lawful requirement of a court or governmental agency or where required by operation of law. 6. Nothing in this Agreement shall be construed to constitute an agency, partnership, joint venture, or other similar relationship between the Parties. 7. Neither Party will, without prior approval of the other Party, make any public announcement of or otherwise disclose the existence or the terms of this Agreement. 8. This Agreement contains the entire agreement between the Parties and in no way creates an obligation for either Party to disclose information to the other Party or to enter into any other agreement. 9. This Agreement shall remain in effect for a period of three (3) years from the Effective Date unless otherwise terminated by either Party giving notice to the other of its desire to terminate this Agreement. The requirement to protect Confidential Information disclosed under this Agreement shall survive termination of this Agreement.

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